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Адрес работы: Near Hamid Olimjon Metro station
Trust Associates

Car dealership BDC representative

Работодатель: Trust Associates (0 вакансий)

Mirzo Ulugbek district, Tashkent

Требования:

A US-based car dealership company is looking for BDC representatives to join our growing sales department at our new office in Tashkent. The BDC representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on vehicles, internet leads, and providing general information. You'll work closely with upper management as well as the sales associate to ensure the business needs are met. A successful candidate must demonstrate superior customer service skills, excellent work ethics and motivation.

**** Important: Please note that candidates' oral and written English MUST be fluent (native-like) or very advanced.

Обязанности:

Essential duties as following:

• Handle all customer inquiries with a focus on 100%
satisfaction.
• Receive inbound calls on available vehicles with a goal to
establish a firm appointment date and time from the prospect
customers to visit our office.
• Project a friendly and helpful demeanor while answering
questions and inquiries from customers, and providing general or
related vehicle sales information.
• Maintain and communicate exceptional product and inventory
knowledge to our customers.
• Gather and track all guest data as directed; accurately enter
into BDC database.
• Utilize detailed scripts provided by the dealership in addressing
customer inquiries and concerns to meet the dealerships and
manufactures objectives.
• Work in close proximity with other BDC Representatives
in a team based environment.
• Facilitate timely follow up on all internet leads as directed by
management and/or procedures.
• Strictly adhere to all company policies
• Communicate with the dealership management or front-line employees on behalf of our guests.
• Participate in departmental and dealership meetings;
• other duties as assigned by management.

Условия работы:

We offer an attractive compensation and complete range of benefits including:

• Full-time position
• Excellent pay package
• Great opportunity for advancement within!
• Family work environment
• Paid holidays, and many others.

Interested? If yes, please send your CV/resume with cover letter

Only shortlisted candidates will be invited for an interview.
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